Dud DNS upgrade at Freeparking disrupts service providers and customers

Dud DNS upgrade at Freeparking disrupts service providers and customers

Ian Simpson (The Logic Studio)

Credit: Supplied

A domain name server upgrade at hosting company Freeparking has disrupted services for multiple New Zealand users and service providers.

Dawid Sadie, director of Auckland-based IT services provider IT Live, said the upgrade had been performed in a manner which could only be described, in his view, as “complete incompetence”.

The upgrades affected several local businesses including one IT Live customer, taking DNS related services offline, Sadie said.

Last week, Freeparking notified users its domain name servers would be updated on 21 July in the cause of “ongoing platform improvements”.

“During the update, we are expecting it to go as smoothly as possible,” a notice said. “However, if you encounter any unforeseen issues, please let us know immediately.”

On Monday, the company informed users of irregularities on the new Freeparking dashboard including an e-mail control panel button that did not work, irregular domain statuses and missing domains.


https://www.reseller.co.nz/article/700164/dud-dns-upgrade-freeparking-disrupts-service-providers-customers/